Privacy Policy

1. Information We Collect

a. Information You Provide

• Account Information — name, email address, postal address, phone number, password, and any other information you choose to provide.
• Payment Information — card details, banking information, or other payment data processed via our PCI-compliant payment partners.
• Content — product descriptions, images, messages, and any data you upload or transmit through the Service.

b. Information We Collect Automatically

When you interact with the Service we automatically collect log data such as IP address, browser type, device identifiers, pages visited, referring URLs, and date/time stamps. We also collect usage metrics to analyse and improve performance.

c. Cookies & Similar Technologies

We use cookies, pixels, and local storage to authenticate users, remember preferences, analyse traffic, and deliver relevant advertising. You can control cookies through your browser settings; however, disabling cookies may limit your ability to use certain features of the Service.

2. How We Use Your Information

We process personal information for the following purposes:
• To provide, operate, and maintain the Service;
• To process transactions and send related information such as confirmations and invoices;
• To verify identity, prevent fraud, and protect the integrity of the Service;
• To understand and analyse how users utilise the Service and develop new features;
• To send administrative messages, updates, security alerts, and support responses;
• To market our services, subject to your consent where required by law.

3. Legal Bases for Processing

If you reside in the European Economic Area ("EEA"), the United Kingdom, or Switzerland, our legal bases for collecting and using personal information are: (i) the performance of our contract with you, (ii) legitimate interests, (iii) your consent, and (iv) compliance with legal obligations.

4. Sharing of Information

We share personal information only in the following circumstances:
• Service Providers — with trusted third parties who perform services for us, such as payment processing, hosting, analytics, and customer support, and who agree to use the information only as necessary to perform their functions.
• Legal — where required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Rolla, our users, or others.
• Business Transfers — in connection with a merger, acquisition, financing, or sale of assets.

5. International Data Transfers

Rolla is headquartered in the United States and utilises service providers around the world. Your information may therefore be transferred to, and processed in, countries other than your own. We implement appropriate safeguards, such as Standard Contractual Clauses, to protect personal information transferred internationally.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need the information, we will delete or anonymise it.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to our processing of your personal information, as well as the right to data portability. You may also withdraw consent at any time where we rely on consent. To exercise your rights, please contact us at support@rollabiz.com.

8. Security

We employ technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, or destruction. Despite these efforts, no system can be guaranteed 100% secure.

9. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us so that we can delete it.

10. Third-Party Links

The Service may contain links to third-party sites. We are not responsible for the privacy practices or the content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, in some cases, we may provide additional notice.

12. Contact Us

If you have questions about this Privacy Policy, please email us at support@rollabiz.com or write to: Rolla Inc., 123 Commerce Street, San Francisco, CA 94105, USA.